Account Manager
Date: 22 Aug 2024
Location: KW
Company: Alghanim Industries
Job Summary
The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.
Job Responsibilities
- Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.
- Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.
- Operating as the lead point-of-contact for any and all matters specific to your customers.
- Building and maintaining strong, long-lasting, customer relationships
- Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecasting and tracking key account metrics.
- Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.
- Assisting with high-severity requests and issuing escalations as needed.
Candidate Requirements
Education
Bachelor’s degree in engineering.
Work Experience
- 5 to 7 years of experience in direct Sales activities
- Working in the same field is a must.
Other Competencies
- Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.
- Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.
- Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.
- Teamwork: Able to work well with others in order to get the job done.
- Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.
- Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.