Housekeeping Superintendent

Long Description

Job Summary

Housekeeping Superintendent supervises housekeeping functions at all AI sites, including scheduling subcontractors, resolving day-to-day problems on the job site, and inspecting all housekeeping work to ensure cleaning duties are carried out as per the required standards. This candidate must have a good work attitude and must be able to work independently.

Job Responsibilities

• Supervise Housekeeping functions of each property to required standards.
• Understand in full the BU rules and regulations.
• Build excellent relationships with BU, contracted staff and customers.
• Complete Incident reports to the Management as and when required.
• Complete a monthly operations report with pictures to the Housekeeping Manager.
• Monitor and support activities in the BUs.
• Support the service providers to an excellent standard.
• Represent the housekeeping Manager as and when required and during her absent.
• Provide professional Customer Service to BUs, Staff and Visitors.
• Coordinate with the activities of contracted staff and evaluate performance.
• Monitor contractual obligations of outsourced Housekeeping staff.
• Enforce contractual Scope of Work.
• Ensure all contracted suppliers adhere to correct policies when on site.
• Investigate complaints, violations or disturbances on site reporting to the Housekeeping Manager.
• Inspect the sites on a regular basis to identify and report any defects, faults or problematic issues.
• Responsible for managing a team of cleaners and Head Cleaners based in the company properties.
• Assessing cleaning requirements and preparing scopes of work
• Training the cleaning team on the latest cleaning techniques, materials and equipment.
• Maintaining the cleanliness of the building by ensuring agreed cleaning duties are carried out correctly.
• Managing stock of materials and equipment’s.
• Responsible for time sheets and control of overtime.
• Other Ad hoc duties as requested by the Manager - Housekeeping

Candidate Requirements

• Experience in managing people.
• Experience in assessing housekeeping requirements and preparing scope of work
• Excellent knowledge of the latest cleaning techniques, materials and equipment’s.
• Experience in managing cleaning contracts is a benefit.
• Computer skills – Word, Excel.
• Adaptable.
• Good timekeeping and punctuality.
• English (written and spoken) essential, Arabic (spoken) preferred

Education