Internal Controls Analyst

Job Summary

The Risk Management & Controls Analyst designs/improves processes, identifies/assesses underlying risks, and recommends actions to manage/mitigate operational risks.

Job Responsibilities

• Support all business initiatives, partnerships, new revenue streams, and automations.
• Ensure proper documentation and approval of key business processes, promotions, and policies through creation of SOPs. Regularly monitor operational adherence to SOPs and policies.
• Keep all policies and procedures updated to align with changing business environments.
• Identify, document, and communicate key risks and system gaps to Management periodically.
• Devise action plans to mitigate identified risks through automation or changes in manual processes, ensuring duty segregation and access management.
• Create custom reports in Alteryx and SAP Business Intelligence, review financial data and other operational information to spot irregularities.
• Supervise Retail Stores audit function, ensuring timely audits and analyzing operational risks by discussing with stakeholders.
• Draft and present store audit reports outlining findings, risks, and recommended solutions.
• Act as a liaison between operations and IT teams to evaluate business process/system changes from a risk/control perspective.
 

Candidate Requirements

• 3-4 years of relevant experience in Enterprise Risk Management, Internal Audit, or Corporate Governance, preferably in professional services, and experience in process and compliance framework creation.
• Bachelor’s or master’s degree in accounting or finance.
• Professional certification such as CA, CPA, ACCA, CIA, or equivalent.
• Excellent verbal and written communication skills.
• Strong organizational, attention-to-detail, analytical, and problem-solving skills.
• Proficiency in Microsoft Office Suite; familiarity with SAP or similar ERP and BI tools such as Alteryx, Power BI etc. is preferred.

Job-Specific Skills
• Achievement-oriented, adaptable, and self-reliant. Can work independently and collaboratively with high energy and quality output.
• Strong interpersonal skills, confidence in communicating with different management levels.
• Proficient in business analysis, knowledgeable about business risks, with an advantage of industry understanding in Retail.
• Familiarity with risk management best practices, assessment techniques, Internal Control frameworks, and reporting systems.
• Exceptional organizational skills, ability to prioritize under pressure.
• Proven MS Office skills; willingness to learn and adapt to ERPs, ERP experience/education is a plus.
• Willingness to learn or adapt to new tools such as power Apps and Alteryx/Tableau/PowerBI 
• Fluency in written and spoken English.
• Openness to travel within the Middle East, if needed.