IT Specialist - SAP Support & Manufacturing, Riyadh

Job Summary

Supporting, maintaining, and enhancing business applications, ensuring optimal implementation, performance and seamless operation of SAP S/4 HANA systems. This role involves troubleshooting, issue resolution, user support, and collaborating with cross-functional teams to meet business requirements.

Job Responsibilities

•    IT Support in Manufacturing Environment:
-    Provide comprehensive IT support for manufacturing operations, focusing on the integration of IT systems with production processes.
-    Manage and troubleshoot MES (Manufacturing Execution System) interfaces, ensuring real-time data exchange and operational efficiency.
-    Ensure the smooth functioning of IT infrastructure, including PCs, printers, and network services, within the manufacturing setting.
•    S/4HANA Implementation:
-    Lead and support the implementation of SAP S/4HANA Implementation project and post Implementation Support.
-    Good Working knowledge on SAP S/4HANA PP/DS (Production Planning and Detailed Scheduling) module.
-    Ensure successful integration of S/4HANA with existing MES and other production systems.
•    Production and Quality Control Processes:
-    Utilize in-depth knowledge of manufacturing production processes and quality control measures to align IT solutions with operational needs.
-    Work closely with production and quality control teams to automate and enhance manufacturing workflows through effective use of technology.
-    Experience in QR code and Barcode implementation, including integration with manufacturing systems.
-    Co-working experience with PLC interfaces, ensuring seamless communication between IT and operational systems.
•    Programming and Database Management:
-    Develop, maintain, and troubleshoot custom applications and scripts to support manufacturing operations.
-    Manage databases, ensuring data integrity and availability for critical production and quality processes.
•    Technical Troubleshooting and Support:
-    Provide expert technical troubleshooting for hardware, software, and network issues.
-    Develop and document technical reports and issue resolution processes to enhance knowledge sharing and operational efficiency.
•    Communication and Documentation:
-    Communicate effectively with both technical and non-technical stakeholders in English and Arabic.
-    Prepare and present technical reports, project updates, and issue resolutions in a clear and concise manner.
 

Candidate Requirements

-    Bachelor’s degree in information technology, Computer Science, or a related field.
-    5-7 years of experience as an IT Engineer in a manufacturing environment, preferably in the industrial sector.
-    Strong understanding of production and quality control processes.
-    Hands-on experience with MES (Manufacturing Execution Systems) and their integration with IT systems.
-    Experience in SAP S/4HANA implementation, Good Knowledge on the PP/DS module.
-    Strong understanding of SAP S/4 HANA architecture and business processes.
-    Knowledge of SQL, database management, and basic ABAP debugging is an advantage.
-    Experience with SAP transport management and system monitoring
-    Proficiency in programming and database management.    

Other 
-    Excellent problem-solving and analytical skills.
-    Strong communication skills to effectively interact with technical and non-technical stakeholders.
-    Ability to manage multiple tasks and work under pressure.
-    Team player with a proactive and customer-focused approach
-    Excellent MS office skills Excel