Logistics Coordinator

Long Description

Job Summary

The Logistics Coordinator, Delivery Monitoring overseeing and coordinating the end-to-end delivery process. This role ensures timely delivery of products from the warehouse to the customer's location. The staff member acts as a point of contact, managing drivers’ movement information, resolving issues, and ensuring that all delivery operations run smoothly.
 

Job Responsibilities

•    Handle queries and operational orders between offices, delivery agents and customers
•    Handle invoices and maintain delivery management till completion.
•    Ensure delivery processes are being adhered to and ensure systems are kept up to date.
•    Creation of shipment orders
•    Handle and monitor the monthly reports and dashboard.
•    Develop and maintain good relationships with stores & customers to increase revenues.
•    Statistical understanding and reporting of deliveries, returns and NPS.

Candidate Requirements

•    Proficiency with computer programs such as Microsoft Office, SAP, and LMD
•    Strong ability to present ideas, concepts and workflows in a clear and engaging manner
•    Fluency in spoken and written English; Arabic is a plus
•    Self-confidence and forceful in dealing with drivers and customers.
 

Education