Sales Consultant

Date: 5 Jul 2024

Location: KW

Company: Alghanim Industries

Long Description

Job Summary

Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services.

Job Responsibilities

  • Deliver on sales and customer satisfaction objectives
  • Maintains good relationships with customers by meeting and exceeding their expectations
  • Answers customers’ questions on the phone or introduces or refers callers to the appropriate person
  • Ensures customers’ awareness of all products and services available
  • Resolve complaints with sensitivity and involve others when needed
  • Addresses customer hesitation and resistance
  • Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle
  • Ensures that the details of all vehicle transactions are accurately documented and registered
  • Conducts a memorable hand over with the customer
  • Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing)
  • Prospects for new customers
  • Captures prospect information and maintains a prospect database
  • Communicates with customers periodically to ensure that positive relationships are maintained
  • Follow the Order-to-Delivery process to ensure customer satisfaction

Candidate Requirements

  • 2 - 4 years of experience in the sales field or in the hospitality sector
  • Bilingual - good command of both English and Arabic
  • Ability to solve practical problems
  • Excellent communication and interpersonal skills
  • Customer oriented and enjoys interaction with people
  • Posses high level of selling and convincing skills
  • Team Player

Education

High School / Diploma
Bachelor’s Degree