Seller Support Executive

Long Description

Job Summary

To manage onboarding sellers within their verticals and ensure a smooth transition from content management, SKU upload, platform support and operational setup (delivery)

Job Responsibilities

1.    Develop Category Strategy with senior buyer to achieve Sales/Profitability targets, and maximize market share of assigned category 
2.    Develop assortment frequently including Brands, Products & Agencies to ensure freshness and improve profitability.
3.    Regular digital planogram updates with merchandising team to cover effective display principles and ensure sell out of phase out / display inventory 
4.    Implement promo strategy through direct team & support functions to ensure business objectives are met, review effectiveness of promotion activity and update team
5.    Manage Order & Replenishment process through team ensuring an optimal inventory, availability and aged are in control (1P + 3P)
6.    Develop strategy + support new Product Development process & Sourcing in line with senior buyer (only for 1P).
7.    Review & analyze market trends, marketing review of core competition to ensure competitiveness in assortment and pricing through automated reports and share them with sellers. 
8.    Work with service & support teams constantly to improve business processes and increase customer satisfaction. 

Candidate Requirements

Competencies    
Technical/Functional (Knowledge / Skills):
•    In-depth knowledge of and experience in managing Marketplace sellers (1P + 3P)
•    Professional development in retail strategy / category management
•    Excellent analytical skills and aptitude to draw out plans and assess accurately the market needs for the category
•    Excellent written and verbal communication skills
•    Excellent MS office skills + knowledge of MIRAKL platform preferred 

Behavioral:
•    Strong relationship building skills 
•    Strong operational skills 
•    Organizational leadership skills
•    Attention to detail / analytical 
•    Superior drive + follow up 

Education    
•    Bachelor’s degree in business preferred

Years & areas of Experience    
•    Minimum 2 years experience within retail with at least 4 years category management experience or seller management 

Education