Sr. Customer Service Representative

Job Summary

The Customer Service Representative in this department will be responsible for the study and assessment of the insurance policies in the Motor Underwriting Department. 

Job Responsibilities

•    Ensure timely and accurate preparation and delivery of policies and endorsements in compliance with the prescribed policies and guidelines of the company in order to serve customers efficiently
•    Provide quotations for new and renewals business.
•    Explain the terms and conditions to the customers via e-mails
•    Weekly filing policy, Data entry, keeping a tracker and provide reports to management.
•    Follow up with non-receivable policy after renewal issuing.
•    Assess the risk and classify it according to its likelihood of loss, and proof if the risk should be accepted and if so, how the policy should be issued and determining the premium that needs to be charged to insure the risk.
•    Manage business communication with corporate, non-captive & captive business and dealing with Brokers to Issue there Polices Required.
•    Follow Up for all Motor new or renewed insurance Policies Issued in the Head office from Issue date until filing. 
•    •Approval to new & Renew policies in the System After Issued.
•    Coordinating with the finance department for the monthly closing.
•    Working along with Enaya sales staff
 

Candidate Requirements

•Diploma or Bachelors degree - open to Fresh graduates
•Good computer skills (MS Office)
•Proficiency in English
•Well-organized and responsible with an aptitude in problem-solving
•Excellent verbal and written communication skills
•A team player with high level of dedication