Warehouse Operations Supervisor

Job Responsibilities

•    Shift management of inbound / outbound operations.
•    Ensure inbound inventory is captured on  the system prior on offloading items in the warehouse
•    Ensure  for each, every, SKU offloaded has scannable barcodes
•    Carry out full inspection audits for packaging and labeling quality of offloaded items
•    Maintain and organize daily shift rota of personnel
•    Responsible in planning the resource used in offloading & putaway 
•    Recheck if offloaded items  are placed on the correct pallet type 
•    Check and support management in achieving daily targets set by BU
•    Recommends any improvements to the management to meet standard KPI
•    Provide reports set by management for daily review of Warehouse activities
•    Participation in internal /external reviews as required
•    Responsible to ensure all personnel under him has proper Sap training
•    Recommends for promotion and training of personnel
•    Lead by example on Health & Safety behavior – enforcing good practice amongst team leaders and operations staff.
•    Support Management in reduction of  operational costs against agreed forecasts & budgets
•    Ensure that containers offloaded as per target daily 
•    Responsible to team container assignment as per manpower capacity
•    Report any discrepancies received on containers offloaded (damages / Shortages / Excess)
•    Ensure that pending putaway on floor will be prioritized in binning 
•    Closely coordinate with Fleet Supervisor for container status to ensure offloading will not be delayed
•    Coordinate /Monitor materials required for offloading (pallets , shrink wraps, etc)
•    Ensure lag time is not more than 24 hours unless approved by management
•    Ensure no hanging Outbulk on system unless approved by Management
•    Provides feedback for Inbound improvements
•    Closely coordinate with Manager on floor situation – pending putaway, backlog in offloading
•    Responsible in planning leave/ compensatory off of personnel and submit for approval to Manager
 

Candidate Requirements

Potentials / Skills: 

Technical
•    Experience of managing inbound warehouse activities 
•    User knowledge of warehouse management systems and MHE capabilities.
•    Highly PC Literate (MS Office applications)
•    Thorough understanding of KPI reporting and control procedures

Personal Competencies

•    Able to manage a large multicultural workforce, demonstrating a high degree of cultural sensitivity
•    Excellent verbal and written skills with the ability to  the ability to adopt the most appropriate means of communication at all times eg telephone, E-mail, one to one, group presentation etc.
•    A confident leader with the ability to motivate staff and foster teamwork
•    Highly  customer focused with a personal commitment to Quality
•    Team Player who can earn respect and is comfortable working in a results originated environment.
•    Daily KPI focused
•    Disciplined
•    Flexible
•    Motivated
 

Education

Diploma / Bachelor's Degree

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